Delivery & Returns

Delivery

We offer delivery within the UK.

Standard Delivery
We aim to get your orders with you between 2-5 working days. 

Express Delivery

We aim to dispatch your order the same working day if the order is placed before 12pm. Your order will be dispatched the next working day is placed after 12pm.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@thecleandogcompany.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return may not be accepted.

You can always contact us for any return question at hello@thecleandogcompany.com.